Physio Core and Floor is located at

27A, 30B/C Loewen Road
Singapore 248839

By Appointment Only

Frequently Asked Questions

Dress code – loose comfortable clothing that is suitable for exercise and/or easily removed for examination purposes.

Please also bring along doctor’s referral if any.

Please bring along investigation reports such as X-ray, MRI reports or medical reports if any. 

You are required to pay on the day of appointment. We currently accept payments Visa, Mastercard, PayNow, PayLah and cash. NETS and AMEX are not accepted.

A receipt will be given to you on the day, and is acceptable for insurance purposes.

Initial consultation is 60 minutes, this allows adequate time for assessment, diagnosis and treatment.

Subsequent consults are 45 minutes.

Details of the pricing for each assessment/therapy will be shown when you book your appointment.

Yes, I have treated international patients who have flown into Singapore for a consultation with me. Where appropriate, I will hold follow up sessions via Skype after the initial consultation

You do not require a doctor’s referral to see a physiotherapist in Singapore (however you may need one for insurance purposes if you will be claiming).

The physiotherapist is able to perform an assessment and give you a diagnosis, and then give appropriate treatment goals and options. The physiotherapist will refer you on to a doctor or an appropriate specialist if further investigation or a second opinion is needed.

This is dependent on your insurance plan and what it covers. It is best to check with your company or insurer to find out if covered for physiotherapy.

Your insurance plan may require a doctor’s referral for physiotherapy, in order for you to be reimbursed for your physiotherapy sessions. It is best to check with your company or insurer regarding your insurance plan and their requirements.

No we don’t do direct billing to insurers, you must pay for the consultation yourself and keep the receipt, then make a claim from the insurer yourself.

If you require us to fill out an insurance claim form, please bring it along to the appointment so the treating physiotherapist can fill this out.

The clinic is open for bookings from Tuesday to Saturday, however this may change during the school holidays.

Please refer to the online booking calendar for daily sessions available.

Missed appointments will set you back in your recovery, so we ask that wherever possible you keep all your appointments.

If you:

  • cancel the appointment with less than 48 hours notice, you will be charged a cancellation fee of $50.

  • cancel the appointment with more than 48 hours notice, you will not be charged.

To reschedule or cancel your appointment, please email physiocoreandfloor@outlook.com directly to note the time and reason for cancellation and to allow the therapist to make an alternative appointment for you.

27A, 30B/C Loewen Road
Singapore 248839

Frequent bus services are available along Holland Road, with a short walk.

Visiting us for the first time?

Please read our information for new patients!

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Please note that we are unable to respond when we are in clinic, but will get back to you as soon as we can!